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NEW: Billing- EasyDPS® is now integrated with Syncada so from EasyDPS® users can prepare invoices for domestic and international shipments and submit them directly to Syncada. EasyDPS® also automatically calculates values for items commonly billed such as the line haul, fuel surcharge, SIT discount, etc. EasyDPS® provides a log of all the invoices submitted to Syncada and also tracks the status of the payments.
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NEW: Track your claims satisfaction scores.
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NEW: Share the customer satisfaction surveys with the agents that provided services on the shipments.
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NEW: Send your claims estimate/repair requests to repair firms and track the status of the order directly from EasyDPS®.
- 2013 peak season shipment refusal flexibility: EasyDPS® gives users the tools to review and accept or refuse standard shipments offered in accordance with the 2013 shipment refusal policy. The shipment review can be automated so the system automatically refuses or accepts shipments you do not want and only presents for manual review shipments that meet your pre-set criteria. EasyDPS® alerts the users of new offers and presents users with a pop-up from which they can review detailed information about the shipments, including automatically calculating the distance between the origin and destination points. The EasyDPS® functionality also speeds up the acceptance/refusal process by eliminating the need for you to call, email or fax your agents to find out if they have capacity to service the shipments- you can automate that from your EasyDPS® so a decision can be made without delay. Finally, you have access to statistical information about the shipments offered to your SCAC(s), the number and percentage of shipments that have been refused/accepted and how many are pending review and acceptance.
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Increase your capacity for peak season and lower your costs: Search for and share capacity on international and domestic shipments with other TSPs and agents.
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Monitor the quality of the move: link customer satisfaction scores to the agents that serviced the shipments and rate and track the performance of your agents.
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Monitor your capacity by GBLOC: track your agents’ blackouts by date and by GBLOC.
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Be alerted of pending SIT expirations.
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Accept volume move offers automatically as well as by manually reviewing those offers that fall outside the maximum daily weight limit preset for automatic acceptance.
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Manage volume move blackouts.
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Manage your capacity and your relationship with your agents, including sending shipment offers to your agents, tracking your agents’ blackout in an agent blackout calendar, review and correct, as necessary, shipment updates entered by your agent (before they get posted to DPS), exchanging securely shipment documents (including documents you scan into the system) and shipment notes.
Have your shipment line haul calculated automatically or based upon manual entries (400 NG Calculation for domestic shipments).
Upload your rates file to DPS.
Claims history: Previous claims filed by the service member are now available to participating TSPs once they are awarded a shipment.
Latest EasyDPS® update automatically inputs default origin agent name and contact information at time of shipment acceptance based upon customer’s desired setup.
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Set up automatic standard shipment acceptance rules by market by SCAC. For example, if you only manage domestic shipments for a TSP, you can set up EasyDPS® to only automatically accept the domestic shipments for that SCAC.
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Enjoy substantial savings in the cost of digital certificates required by SDDC. EasyDPS® customers only benefit from an agreement negotiated with IdenTrust.
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Have your shipment awards automatically accepted and downloaded from DPS so you do not have to worry about your SCAC being suspended.
Manage shipments, blackouts, and claims for all your SCACs from one user-friendly application.
Compete for DPS short fuse offers 24/7 based on criteria such as market, channel or minimum weight while complying with the latest government restrictions of 50 clicks per hour per SCAC. Additionally, EasyDPS® will also lock DPS short fuse offers that fall outside the criteria for automatic acceptance so you have the opportunity to manually review and accept them.
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Have your shipment and claims data downloaded and uploaded automatically to and from DPS.
Automatically download your invoicing data from DPS and generate reports.
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Get paid faster: Submit shipment information and documents to Daycos directly from EasyDPS® and receive automatic updates from Daycos regarding payment status.
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Automatically download your rates from DPS.
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Automatically download your ICCS data.
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Comply with the SDDC digital certificates requirement.
Download from DPS and manipulate your best value scores (BVS) and traffic distribution data (TDL) with detailed filtering tools for reports.
Access your customer satisfaction surveys (CSS).
Manage shipments for or provide local services to other TSPs participating in the DP3 program.
Manage DPS claims sent to you by other TSPs.
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Communicate instantly with your move partners and establish rules for automated exchange of data and documents, via the GOgistiX™ network, with agents, other carriers and move partners, claims adjusters, and billing services.
Decrease personnel costs as you do not need to hire new employees to handle the increase in the volume of DPS shipments.
Save time and improve productivity as your employees can now focus on actually managing the move or setting the claim as opposed to entering data in DPS.
Continue to do your work even when DPS is not available.
Actively monitor the move through detailed alerts that help you track service member requests, PPSO requests, SIT status, and changes regarding pack, pickup, or delivery information.
Review the actions taken by your agents on your shipments before they update your data in DPS so you can monitor and increase quality and customer satisfaction.
Create reports that help you narrow down your most profitable markets or GBLOCs.
Comply with the DPS access and usage rules to avoid SCAC or ETA login suspensions.
